Frequently Asked Questions

Everything you need to know about your Rustorange shopping experience

How can I track the status of my order?

Once your order is dispatched, we will send a tracking link to your registered email address and phone number. You can also monitor your shipment through the 'My Orders' section on our website.

What is your return and exchange policy?

We offer a hassle-free 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a request directly through our returns portal.

Do you offer international shipping?

Yes, Rustorange ships globally. Shipping costs and delivery timelines vary depending on the destination country and are calculated at the checkout page.

How do I ensure I pick the right size?

Every product page features a detailed size guide with specific body measurements. We recommend checking these charts as sizing may vary slightly between different silhouettes and fabrics.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. however, due to different screen resolutions and studio lighting, slight variations in shade may occur.